Tech Talk

Archive for the ‘Customer Service’ Category

Yes, you read that correctly.  USAA Federal Savings Bank will soon be allowing many of its customers to deposit checks into their accounts using the iPhone and its camera, according to an article published in the New York Times.  For at least a year, the same bank has been allowing their customers, like myself, to [...]

12 Jan, 2009

Huckabee talk about customer service

Posted by: Philip In: Apple| Customer Service

I found this YouTube video from Huckabee’s Fox News show and its his commentary on customer service.  I’ve said similiar things in my blog before on customer service.

In light of HP’s crap support yesterday, today I thought I’d relay something more positive towards a company I admire. This time its not Apple. Its USAA – the United States Automobile Association.
USAA is a bank/insurance/financial company which is a member’s only corporation serving active and former members of the armed [...]

One of my most recent projects at HTC has been implementing our HP Bladesystem (not to be confused with a BladeCenter – that’s IBM’s product!). For the most part, its gone extremely smooth and the solution is fantastic for a sprawling datacenter. It really allows you to consolidate and concentrate your computing in [...]


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I'm a systems administrator for America's largest telephone cooperative, HTC, in Conway, SC. I primarily focus on Windows servers, VMware virtualization, and blades for the co-op. I'm a VMware VCP. My true passion is for Macs and all things Apple.

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